Mastercard has announced the expansion of its First-Party Trust programme across Europe to address first-party, or friendly, fraud.

Thomas Dodd, Consultant at KAE, on why disputes and fraud aren't the same thing, and how merchants can build fraud strategies that look beyond the chargeback.

Lorenzo Cossari, Associate Consultant at KAE, explores the rise of first-party fraud, its true cost, and what merchants can do today.

Michael Greenwood, Senior Research Analyst at Juniper Research, on chargebacks, friendly fraud, and proving intent when an AI agent makes the purchase.

The fraud of 2026 is fuelled by asymmetric AI adoption, first-party abuse, and unresolved questions around friction... and it's costing enterprises an average of $11.4m a year. Download Ravelin's 60-page report to boost your preparedness and unlock tangible opportunities.

New emerchantpay research has found that UK consumers received GBP 3.5 billion in refunds through friendly fraud over the past year, with 6.5 million claimants averaging GBP 441 each.

Fraud expert Dajana Gajic-Fisic tackles the evolution of first-party misuse, how it reshapes accountability in digital commerce, and the need for a better dialogue to navigate new challenges in the risk management landscape.

By gaining a deeper understanding not only of the users in our systems but also of the personas they adopt, we can better protect their data and assets. Eve Maler and Jacob Ideji share more.