Sinch has added Rich Communication Services to its native integration with SAP Engagement Cloud, expanding its partnership with SAP.

Pine Labs has launched a platform in Singapore combining payment acceptance, acquiring, instalment payments, and customer engagement.

CIAM Impact Day is a focused, one-day, practice-oriented event for identity professionals, digital leaders, security teams, and customer experience specialists seeking practical guidance on the future of Customer Identity and Access Management (CIAM).

Attendees will gain practical insights into modern CIAM strategies, customer trust frameworks, digital identity innovation, and emerging authentication models, with expert guidance and real-world experiences focused on the next generation of customer engagement.

DNA Payments has launched DNA Engage, a digital receipt platform developed with Taployo for its UK merchants.

CSI has announced Customer Intelligence Suite, an AI-powered solution helping FIs identify customer needs and deliver personalised engagement using data from across the financial ecosystem.

Nubank has been unanimously approved as an associate member of Febraban, Brazil's banking federation, as the neobank pursues a full banking licence.

Antom is a merchant services platform that supports digital commerce growth across the ASEAN region. By offering unified, AI-enabled solutions, it helps merchants, especially MSMEs, navigate a fragmented ecommerce ecosystem, improve operational efficiency, increase revenues, and strengthen customer engagement.

Rezolve Ai has acquired Reward for USD 230 million to combine customer engagement capabilities with conversational commerce and AI infrastructure.

Irene Skrynova, Chief Customer Office at Unlimit, discusses the impact of livestream commerce on how brands engage with customers, reflecting on a broader shift towards more fun and interactive shopping experiences.